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Below you will find what some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Customer Survey page.
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"Don makes everything easy to understand and the guys in the shop always do a great job with my boat and snowmobiles."
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By: John Okemos, MI
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"We have had great service from both Jim in sales and Don in service. We feel we have been given personal attention to all of our boating needs. Thank you for being a company we can trust and count on!"
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By: Gina East Jordan, MI
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"No matter what is asked of them, they will follow through on it. During winter storage, I merely state that what needs to be done, they should do. By spring delivery, it is always complete. This is called "Complete Trust"."
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By: Jean Richmond, IN
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"I've been a boater in Charlevoix area for approx 20 years. This was first year I've used Dry Harbour. I puchased a new [for me] 2006 29' Sea Ray SLX from a dealer in Canada site unseen July this year. I contacted Dry Harbour to do the haul out and winterization. I also had very bad water spots on entire middle of hull,and gave them the ok to take care of this for me. Now,I think anyone would be hard pressed to tell this apart from a new boat! It looks absoluteley phenominal. Don and his crew did a great job on everything,and I would highly recommend this dealership!"
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By: Howard Haslett/Charlevoix, MI
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"Don did a great job with my end of the year boat work.
Thanks for the service."
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By: JOHN Okemos, MI
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"Have used Dry Harbour for several years to winterize my boats...always have done a good job, and promptly."
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"Everything at Dry Harbour is done with precision, timeliness and efficiency. They have never disappointed me."
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By: Jean Richmond, IN
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"The staff at Dry Harbour are top notch, from sales personnel to service. I would not purchase or service my boat anywhere else."
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By: Nancy Washington, MI
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"Everything I have ever requested is done and the boat runs great each season"
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By: Jean Richmond, IN
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By: Anonymous Midland, MI
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By: Anonymous Bloomfield Hills, MI
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"Dry Harbour has one of the best marine service depts that I have ever dealt with in my 38 years of boating. Their workmanship is excellent as befits a Formula..."
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By: Robert Petoskey, MI
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"Don,
I've been too busy to give you a call...very sorry. You and your team did a fantastic/outstanding job on the Summer Rays. Everything was taken care of and in fantastic shape.
Frankly, the boat looks new....I couldn't be more pleased.
Your focus on customer service and quality does not go unnoticed!
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By: Eric MI
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"The guys at Dry Harbour are really making an effort to please this customer...and it's working. Jason says what he's going to do then does what he says. This "Formula" works for me."
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By: Anonymous MI
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"Letter to Scott Porter, President Thunderbird Products:
I purchased a new 370SS this spring from Dry Harbour Marine. I wanted to take a minute to let you know, personally, how impressed and satisfied I was with my purchase and service experience.
Scott Boss and his team at Dry Harbour worked tirelessly to address my questions, concerns and issues. They were always ready to go the extra mile to insure I was a satisfied Formula customer. There service motto seems to be, "we'll do what you want us to to get it fixed right for you".
You're fortunate to have Scott, and his team at Dry Harbour, your face of Formula in Northern Michigan."
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By: Eric
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"Hi Jim,
I just wanted to thank you and Jason again for selling my boat. It is a tough economy to be selling in this market place. It takes extra effort to get things done. I just wanted you to know I appreciate it."
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By: Jim Charlevoix, MI
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